n999 Privacy Policy – How We Protect Your Data in Pakistan

n999 is an online gaming and sports betting platform serving Pakistani players. The platform is operated by n999 and is accessible at https://n999-jit.com. For the purposes of this Privacy Policy, n999 is the data controller responsible for your personal information collected through use of the platform.

This Privacy Policy applies to all personal data collected from Pakistani players and visitors who access n999 in any capacity — including registered account holders, guests browsing the website and anyone who contacts n999 customer support. It covers all products offered on n999, including cricket betting, card games, Ludo, fishing games, virtual sports and roulette.

n999 collects personal data in the following categories. We only collect data that is necessary for the specific purpose described — nothing beyond what is genuinely required to operate a safe and fair gaming platform for Pakistani players.

n999 does not collect special category data (such as biometric data, health information or political opinions) unless explicitly required for legal compliance purposes and only with your explicit consent.

n999 collects your personal data through the following means:

• Directly from you: When you register an account, complete identity verification, make a deposit or withdrawal, place a bet, contact customer support, submit feedback or update your account settings.
• Automatically: When you visit or interact with the n999 website, our servers automatically log technical and usage data including your IP address, device identifiers, browser type and session activity. This happens on every visit regardless of whether you are logged in.
• From third-party payment providers: When you complete a transaction via Easypaisa, JazzCash, NayaPay, SadaPay or a bank, the relevant provider shares transaction confirmation data with n999. n999 does not receive your full payment account credentials — only the information needed to verify and record the transaction.
• From identity verification services: n999 may use third-party identity verification providers to cross-check identity documents. These providers return a verification result to n999 — they do not retain your documents on n999's behalf.
• From fraud prevention services: n999 may receive risk signals from third-party fraud detection services based on your device or IP characteristics. This data is used only for security purposes.

n999 uses the personal data it collects only for specific, legitimate purposes. The following table summarises what we do with your data and why:

• To operate your account: Identity and contact data are used to create and maintain your n999 account, authenticate your logins and communicate with you about your account status.
• To process payments: Payment data and transaction data are used to process deposits and withdrawals in PKR, verify payment methods and maintain accurate financial records.
• To verify your identity (KYC): n999 is required to verify the identity and age of players before allowing withdrawals above certain thresholds and when required by its anti-money laundering obligations. Identity data and CNIC information are used for this purpose.
• To prevent fraud and money laundering: Technical data, transaction data and identity data are analysed to detect and prevent fraudulent activity, account takeovers, money laundering and bonus abuse on the n999 platform.
• To provide customer support: Communication data is used to respond to your queries, resolve disputes and document support interactions for quality and compliance purposes.
• To improve the platform: Usage data and technical data are analysed in aggregate to understand how Pakistani players use n999, identify bugs, improve performance and prioritise new features.
• To send service communications: Contact data is used to send you transactional notifications about your account, deposits, withdrawals and security events. These are not marketing messages and cannot be opted out of while your account is active.
• To send marketing communications: With your consent, n999 may send you promotional offers, bonus notifications and news about new games. You can opt out of marketing communications at any time through your account settings or by contacting support.
• To support responsible gaming: Responsible gaming data, transaction data and usage data may be used to identify patterns that suggest a player may benefit from responsible gaming tools, and to enforce limits or exclusions that the player has set.
• To comply with legal obligations: n999 may be required by law or court order to process and share personal data with relevant authorities. n999 will always inform you of such requirements where legally permitted to do so.

n999 processes your personal data under the following legal bases:

• Contract performance: Processing necessary to deliver the services you have signed up for — including operating your account, processing bets and paying out winnings in PKR.
• Legal obligation: Processing required by anti-money laundering rules, age verification requirements and cooperation with law enforcement or regulatory bodies.
• Legitimate interests: Processing for fraud prevention, platform security, aggregate usage analysis and responsible gaming monitoring, where these interests do not override your privacy rights.
• Consent: Processing for marketing communications and certain cookies. You can withdraw this consent at any time without affecting your account.

n999 does not sell, rent or trade your personal data. We share personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking networks and card processors receive the minimum data required to execute your payment transactions.
• Identity verification providers: Third-party KYC services that verify your identity documents. These providers process your data under strict contractual obligations and data protection standards.
• Fraud prevention services: Third-party risk assessment providers that help n999 detect and prevent fraudulent account activity and money laundering.
• Game software providers: Third-party providers whose games run on the n999 platform (live dealer providers, RNG game studios) receive session data necessary to operate the game. They do not receive your full identity or payment details.
• Customer support tools: Software platforms used to manage and track support interactions. These tools are configured to minimum-data standards.
• Law enforcement and regulators: n999 will disclose personal data to government authorities, law enforcement agencies or regulators when required by law, court order or to protect the safety of our players and platform.
• Business successors: In the event of a merger, acquisition or sale of n999's business, your data may be transferred to the acquiring entity as part of that transaction. You will be notified before your data is subject to a different privacy policy.

Some of n999's service providers and technology infrastructure are located outside Pakistan. Where your personal data is transferred to servers or processors in other countries, n999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to what you would expect within Pakistan.

These safeguards include contractual data processing agreements with all third-party processors that impose obligations consistent with applicable data protection standards. n999 does not transfer personal data to jurisdictions without adequate data protection frameworks without implementing these contractual protections.

If you would like more information about where specific data is processed or the safeguards in place, please contact n999 at support@n999-jit.com.

n999 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data (identity and contact): Retained for the duration of your active account relationship with n999, plus a minimum of 5 years after account closure to comply with anti-money laundering record-keeping requirements.
• Transaction and betting records: Retained for a minimum of 5 years from the date of the transaction, consistent with financial record-keeping obligations.
• KYC documents (CNIC, proof of payment): Retained for a minimum of 5 years after account closure. Documents are stored in encrypted form with access limited to compliance personnel.
• Support communications: Retained for 3 years after the matter is resolved, to support quality review and dispute resolution.
• Technical and usage logs: Retained for a maximum of 13 months from the date of collection, after which they are deleted or anonymised.
• Marketing consent records: Retained for the duration of your consent status plus 2 years for audit purposes.

After the applicable retention period expires, your data is either permanently deleted from n999's systems or irreversibly anonymised so that it can no longer be associated with you.

As a Pakistani player on n999, you have the following rights over your personal data. You can exercise any of these rights by contacting n999 at support@n999-jit.com. n999 will respond within 30 days of receiving your request.

n999 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.

The types of cookies n999 uses:

• Essential cookies: Necessary for the n999 platform to function — session management, login authentication, security tokens. These cannot be disabled without breaking core platform functionality.
• Performance cookies: Collect anonymous data about how players use n999 — which pages are visited most, where errors occur, how long sessions last. This data helps n999 improve the platform. No personal identity is attached to this data.
• Functional cookies: Remember your preferences, such as language settings, game lobby layout preferences and responsible gaming settings you have activated.
• Analytics cookies: Used to understand aggregate traffic patterns on n999. n999 uses privacy-respecting analytics tools configured to anonymise IP addresses before any data is stored.

n999 does not use third-party advertising cookies or tracking pixels for retargeting purposes. You will not see n999 advertisements follow you around the internet based on your activity on our platform.

You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect your ability to log in and use the n999 platform normally. Disabling non-essential cookies will not affect your core experience but may reduce the platform's ability to remember your preferences.

n999 is strictly for adults aged 18 and above. n999 does not knowingly collect personal data from individuals under 18. The registration process requires confirmation of age, and n999 enforces its 18+ policy through identity verification at multiple points in the account lifecycle.

If n999 discovers or is notified that personal data has been collected from a person under 18, it will delete that data immediately and close the associated account. Any funds deposited by a minor will be returned after identity verification of the legal guardian.

Parents or guardians who believe their child may have registered on n999 should contact support@n999-jit.com immediately. n999 will investigate and act without delay.

n999 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• TLS encryption in transit: All data transmitted between your device and n999 servers uses TLS 1.2 or higher encryption. Connections over unencrypted HTTP are automatically redirected to HTTPS.
• Encryption at rest: Payment data, identity documents and sensitive account data are encrypted at rest using industry-standard encryption. Encryption keys are managed separately from the data they protect.
• Access controls: Access to personal data within n999's systems is restricted on a strict need-to-know basis. Employees with legitimate business needs are granted the minimum access required for their role.
• Two-factor authentication: n999 offers two-factor authentication for all player accounts and requires it for all internal administrative access to player data.
• Penetration testing: n999's security infrastructure is subject to regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: n999 maintains a documented data breach response plan. In the event of a breach affecting your personal data, n999 will notify you promptly with details of the incident and steps taken to contain it.

n999 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make changes, the "Last updated" date at the top of this page will be revised.

For significant changes that materially affect your rights or how your data is processed, n999 will notify registered players by email before the changes take effect, giving you the opportunity to review the updated policy and, if necessary, close your account if you do not agree with the changes.

We encourage you to review this Privacy Policy periodically. Your continued use of n999 after the effective date of any update constitutes acceptance of the revised policy.

If you have any questions, concerns or requests regarding this Privacy Policy or the way n999 handles your personal data, please get in touch through any of the following channels:

• Email: support@n999-jit.com — for data access requests, erasure requests, consent withdrawals and general privacy queries.
• Live Chat: Available 24/7 on the n999 platform for immediate privacy-related assistance.
• Support Ticket: Submit a tracked support ticket through your n999 account for documented, formal privacy requests.

n999 will acknowledge privacy requests within 5 business days and provide a substantive response within 30 days. For complex requests, we may extend this period by a further 30 days with notice.

If you are not satisfied with n999's response to a privacy concern, you have the right to raise the matter with the relevant data protection authority in your jurisdiction.